Client Experience Advisor

Our partner is a leading provider of innovative technologies and solutions. Join a creative and fast-growing team where your contribution matters and your development is supported every step of the way.

Main Responsibilities:

• Deliver timely and professional customer support, primarily via chat and email;
• Ensure each interaction reflects a commitment to quality and customer satisfaction;
• Build meaningful customer relationships through thoughtful and personalized service;
• Gain deep knowledge of the company’s products, services, and policies to provide accurate and effective solutions.

What’s Offered:

• Competitive salary with performance-based bonuses;
• Comprehensive benefits package (additional medical coverage, sports card, food vouchers, etc.);
• A diverse and inclusive team culture;
• Standard or flexible working hours;
• Free training and professional development opportunities;
• Modern and comfortable office space in Sofia;
• Clear career growth paths.

Requirements:

• Fluency in German (C1 level);
• Good command of English (B2/C1 level);
• Willingness to work in shifts;
• Strong customer orientation and ability to handle different personality types.