Customer Support Representative with German (Non-Voice Communication)

Your Responsibilities:

• Deliver prompt, high-quality customer support primarily via chat and email.
• Foster meaningful customer relationships through empathetic and personalized service.
• Stay up to date with product knowledge, services, and company policies to provide precise and effective assistance.

What the Company Offers:

• Attractive salary with performance-related bonuses.
• A robust benefits package, including private health insurance, sports card, meal vouchers, and more.
• A diverse and inclusive workplace culture.
• Flexible or fixed working hours, depending on your preference.
• Access to free training and development programs.
• A modern workspace in Sofia.
• Transparent career growth opportunities.

What We’re Looking For:

• Proficiency in German (C1 level) and strong English skills (B2–C1).
• Willingness to work in shifts.
• A customer-focused mindset with the ability to communicate with a variety of personality types.

Interested? Apply now to discover where this opportunity could take you!

All applications are handled with strict confidentiality. Only shortlisted candidates will be contacted.